Fix Ubuntu Software not loading issue in Ubuntu 17.10

Fix "Unable to download updates from" error.

Those who just installed Ubuntu 17.10 and trying to open “Ubuntu Software” may get “Unable to download updates from” error. This issue can occur even with a fresh installation. In today’s guide, we will show you how to fix the error so that you can install applications from the Ubuntu Software center.

Ubuntu 17.10 Software Center Not Loading Issue
Ubuntu 17.10 Software Center Not Loading Issue

The problem typically occurs when Ubuntu is installed without downloading the updates at the initial set-up process. Remember this dialog box when you it asked whether to include updates and the third-party drivers and codec during setup? If you choose not to apply updates, then the Ubuntu software loading issue is almost certain to occur.

Fix Ubuntu Software Center loading issue

Step 1: Make sure your PC is connected to Internet.

Step 2: Launch ‘Terminal’ from ‘Activities’

Step 3: Enter the following commands one at a time:

sudo apt-get update
sudo apt-get upgrade

Step 4: After the updates are installed, go ahead and close the Terminal and launch ‘Ubuntu Software’ from the favorites bar.

Step 5: You should now see a comment “Ubuntu Software needs to be restarted to use new plugins”. Go ahead and click “Restart now”. Don’t worry, it doesn’t restart the computer – it just reloads Ubuntu Software.

Restart Ubuntu Software
Restart Ubuntu Software

Step 6: Wait for a moment until Ubuntu fetches images and details from online. Your Ubuntu Software Center should be loading.

Did it work for you? For most of users, the issue should resolve by now. For some reason if it isn’t resolved yet, try to reinstall gnome software. Follow steps 7 & 8.

Step 7: Run the following command to remove gnome software.

sudo apt-get autoremove gnome-software

Step 8: Use this command to reinstall gnome software.

sudo apt-get install gnome-software

Do let us know your feedback in the comments below.

Kiran Kumar
Hi there! I'm Kiran Kumar, founder of I'm an avid Linux lover and enjoy hands-on with new promising distros. Currently, I'm using Ubuntu as a daily driver and run several other distros such as Fedora, Solus, Manjaro, Debian, and some new ones on my test PC and virtual machines. I have a day job as an Engineer, and this website is one of my favorite past time activities especially during Winter ;). When I'm not writing for FOSSLinux, I'm seen biking and hiking on scenic trails. Hope you enjoy using this website as much as I do writing for it. Feedback from readers is something that inspires me to do more, and spread Linux love!. If you find a time, drop me an email or feedback from the 'Contact' page. Or simply leave a comment below if you found this article useful. Have a good day!



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